Terms and Conditions

Welcome to Pankaj International a leading manufacturer and exporter of high-quality fasteners. These Terms and Conditions govern your access and use of our website www.pankajinternational.com and apply to all business transactions carried out with us.

1. 1. Company Overview

   Pankaj International specializes in manufacturing industrial fasteners such as bolts, nuts, washers, studs, and threaded rods for various applications including Railways, automotive, construction, energy, and machinery sectors.

2. 2. Product Specifications

   All products are manufactured according to international standards (e.g., DIN, ASTM, IS, BS). Custom specifications can be discussed and quoted based on client requirements.

3. 3. Pricing

   Prices are based on prevailing raw material costs, order volume, and delivery timelines. All quotations are valid for a limited time as specified in our offer.

4. 4. Orders & Confirmation

   Orders must be confirmed in writing via email or official purchase order. All confirmed orders are considered final and subject to our acceptance.

5. 5. Delivery & Lead Time

   Delivery schedules are provided at the time of order confirmation. While we aim to dispatch goods within the agreed timeframe, delays due to external factors are not our responsibility.

6. 6. Payment Terms

   Payments must be made according to agreed terms (advance, part-payment, or credit). All payments should be made to our official bank account only.

   Disclaimer: Please make payments only to the official bank details provided by Pankaj International. We are not responsible for any payments made to the wrong account due to incorrect information or third-party involvement. Always verify our bank details through official communication before making any payment. If you're unsure, feel free to contact us directly.

7. 7. Inspection & Quality

   We conduct strict quality checks on all outgoing shipments. Any third-party inspection should be pre-agreed in the purchase contract.

8. 8. Returns & Claims

   Returns are accepted only for manufacturing defects. Claims must be reported within 7 days of receipt along with photos and detailed description.

9. 9. Limitation of Liability

   Our liability is limited to the value of the goods supplied. We are not responsible for consequential loss, production delays, or indirect damages.

10. 10. Force Majeure

    We are not liable for delays or failure to deliver due to unforeseen circumstances such as natural disasters, strikes, or government restrictions.

11. 11. Governing Law

    These terms shall be governed by the laws of India. All disputes shall be subject to the jurisdiction of the courts of Ludhiana, Punjab.

12. 12. Changes to Terms

    We reserve the right to update these terms and conditions at any time. Continued usage of our services constitutes acceptance of any changes made.

13. 13. Contact Information

    Pankaj International
    Email: support@pankajinternational.com
    

Last updated: July 15, 2025